Capsule Marketing - Ipswich

Greenest C.

Capsule Marketing were a joy to work with from start to finish. Creating the Greenest County is a large partnership with lots of stakeholders who all have different requirements and goals. When we needed a new website and a simple animated explainer video to introduce climate action in Suffolk, Capsule swooped in with not just the best brief and concepts but were the friendliest and reasonably priced team we came across! They understood exactly what we needed and poured so much thought and passion into it. Every big project has niggles to work through but I am so glad we had Capsule on our team to help us tackle them quickly and efficiently. We are now planning our third project with them in the space of a year. Can't recommend enough!

Martyn H.

Capsule have been excellent from day 1, they helped us design a plan to suit our objectives, offered a comprehensive road map sharing key dates so everything was manageable and came in on time. The end result was fabulous, we have had numerous calls around how good our new site looks and also all our objectives were met too. Our recruitment campaign was designed to provide SFRS with a more diverse range of candidates for our workforce. Capsule managed to exceed our goals and expectations and I would have no hesitation recommending them to any business who need a website solution and a campaign that delivers results. Well done Capsule!! it's been a pleasure working with everyone in your team and I look forward continuing this on our next campaign

Rosanne C.

As a busy marketing professional leading a small in-house team, Simon and the team at Capsule Marketing have been my go-to whenever I've needed extra hands on deck or an injection of creativity across a range of media. The team are friendly, agile and flexible around client needs - supporting me with some of the most aggressive deadlines over the last 5 years I have worked with them. I'm really pleased they have added Filming and Video Production to their suite of services - the outputs have been great so far and I'm looking forward to working closely on more video content in the future. In summary, I wouldn't hesistate to recommend Capsule Marketing to anyone looking for a reliable Marketing Agency.

Jonathan H.

We choose Capsule following a robust competitive tender process and chose them as we were impressed by their approach, professionalism and team expertise. The journey has been fantastic and highly iterative throughout with any feedback fully taken on board and addressed in a structured and timely manner. I would highly recommend the team at capsule

Emma C.

What can i say other than Capsule are amazing! Simon, Jamie, Sakura and the team respond promptly and always over exceed our expectations. They have supported us with a number of different projects and always rise to the challenge, even when faced with very short time scales or a particularly changeable brief. They are fabulous and I am very happy to recommend them. Jamie's videos and ability to put the speakers at ease is second to none. Brilliant! Thanks for all your help and for making us look good!

Louise S.

We've just completed our first project with Capsule. I say 'first' as given the quality of work delivered by this skilled and highly responsive team, I don't doubt that we'll work with them again, soon.

We shared our goals and a solution-focused response was quickly delivered. They are proactive and supportive.

We recommend Capsule highly.

New A. L. E. P.

Capsule Marketing were our chosen providers to deliver a campaign promoting innovation hubs in our region using the Norfolk & Suffolk Unlimited brand. They beat stiff competition to win the tender impressing us with their creative thinking, robust processes, evidence of previous fantastic work and, more importantly, the emphasis they placed on working with us as a client, getting to know our needs and maintaining regular communications and updates on progress. We were not disappointed.

This was a complex campaign managed by our Inward Investment and Innovation teams, involving the creation of 10 written articles and videos delivered through an engaging digital campaign to targeted audiences. The brief required the Capsule team to get to grips with understanding our offer across several different sectors and promoting the innovation hubs that operate within and across them. Capsule worked hard to research these sectors and work closely with our team to ensure that the content was accurate and engaging. The Capsule team were a joy to work with and produced a very successful campaign that met the brief provided, namely delivering highly professional and engaging written and video content communicated through our social media channels to audiences that were identified and tweaked throughout the campaign. The team tweaked the targeting as the data came through to ensure that we optimised the reach and output for the campaign.

We had weekly meetings and Capsule produced insightful reports and were extremely flexible in their approach, ensuring that our voice was heard and needs were met at every stage of the project. The video work produced was extremely professional and maintained the agreed theme of 'Clarity' through each separate piece of content, also maintaining the Norfolk and Suffolk Unlimited brand whilst promoting the various hub brands.

Relationship management was extremely important as the Capsule Team were required to engage with a wide range of our stakeholders, something that they managed extremely effectively. It should also be noted that Capsule take their environmental impact very seriously and we were impressed to see that this was taken into consideration in their planning, employing a range of actions to mitigate their carbon footprint including the use of electric vehicles.

In summary we were extremely happy with the campaign, with Capsule producing some fantastic results and exceeding expectations. We are pleased to recommend them for your creative marketing needs.

Stuart Catchpole
Inward Investment Manager

jane M.

Working with Capsule is always a pleasure. They not only take the time to dissect a brief but the team always come back with the questions that hadn't been thought about and answered for any campaign to be a success- that in my view is the essence of a successful partnership between a client and agency. Questionning the proposition and coming back with a creative solution. Not only that I have always found the team will go that extra mile and are always so responsive.